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Outcomes cannot always be predicted with certainty - but we often think they can
David Tang
10 Apr '21
2021-04-10 02:04:06
yes
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edit_cell(id, "question", ",", "yes");
,8300.1
,markusf@discerningaction.com,David.Tang@cernquest.com,examples.owner@cernquest.com
8234
,
question
8299
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DT
EO
An over-emphasis on analysis can generate an impression of certainty - but the assumptions may be incorrect
Examples Owner
23 Mar '21
2021-03-23 02:03:06
no
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edit_cell(id, "question", ",", "no");
,8296.1
,markusf@discerningaction.com,Dianne.Berry@cernquest.com,examples.owner@cernquest.com
8234
,
question
8295
1
1
1
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EO
DB
Agile, design thinking, HCD, and lean all address these types of situations in specific contexts
David Tang
5 Mar '21
2021-03-05 02:03:06
yes
But they are relatively domain specific. They do not always translate well to more general complex and emergent situations.
Helen Osborne
10 Mar '21
2021-03-10 11:03:06
,
0
no
There is a risk of just looking at these as a set of techniques. You won't have the understanding and awareness to know and how to modify them for different circumstances.
Dianne Berry
21 Mar '21
2021-03-21 06:03:06
0
no
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edit_cell(id, "question", ",", "yes");
,8292.1
,markusf@discerningaction.com,examples.owner@cernquest.com,David.Tang@cernquest.com
8234
,
question
8291
2
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DT
EO
Conventional structured planning (gantt charts, etc) can be misleading - we cannot predict the path with certainty
Helen Osborne
10 Feb '21
2021-02-10 02:02:06
no
quick comment with rating
David Tang
20 Feb '21
2021-02-20 11:02:06
0
yes
load_work_area(1, "8287", "8287", "Q", "question", ",8288.1,9605.2", "8234", "update", "57fa7962fa", ["sit_title", "sit_description", "lens"], "1", "no", "Helen Osborne", "Helen.Osborne@cernquest.com", "no", "Dianne Berry", "Dianne.Berry@cernquest.com", "no", ",Helen.Osborne@cernquest.com,Dianne.Berry@cernquest.com", "1,", "{\"cell_id\":\"8287\",\"sit_id\":\"8234\",\"votes\":[{\"wp_ID\":0,\"vote\":2},{\"wp_ID\":\"1\",\"vote\":\"2\"},{\"wp_ID\":\"73\",\"vote\":\"\"},{\"wp_ID\":\"74\",\"vote\":\"\"},{\"wp_ID\":\"76\",\"vote\":\"\"},{\"wp_ID\":\"84\",\"vote\":\"\"}]}", ",", "", "1", "2");
edit_cell(id, "question", ",", "no");
,8288.1,9605.2
,Helen.Osborne@cernquest.com,Dianne.Berry@cernquest.com
8234
,
question
8287
1
2
1
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HO
DB
This is the 'complex' domain of Snowden's Cynefin model - the improvement mode is: 'probe, sense, respond'
Examples Owner
1 Feb '21
2021-02-01 02:02:06
no
load_work_area(1, "8283", "8283", "Q", "question", ",8284.1", "8234", "update", "57fa7962fa", ["sit_title", "sit_description", "lens"], "1", "no", "Examples Owner", "examples.owner@cernquest.com", "no", "Helen Osborne", "Helen.Osborne@cernquest.com", "no", ",,Helen.Osborne@cernquest.com,examples.owner@cernquest.com,markusf@discerningaction.com", "", "", ",", "", "0", "0");
edit_cell(id, "question", ",", "no");
,8284.1
,,Helen.Osborne@cernquest.com,examples.owner@cernquest.com,markusf@discerningaction.com
8234
,
question
8283
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EO
HO
Usually, the situation has some structured elements - temptation is to focus mainly on these and use analysis
Nigel Weaver
23 Jan '21
2021-01-23 02:01:06
no
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edit_cell(id, "question", ",", "no");
,8280.1
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8234
,
question
8279
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NW
EO
Important to surface a range of options and test them - it is essentially a design process
Harry Brown
11 Jan '21
2021-01-11 09:01:06
no
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edit_cell(id, "question", ",", "no");
,8276.1,9603.2
,markusf@discerningaction.com,harry.brown@cernquest.com,harry.brown@cernquest.com
8234
,
question
8275
2
1
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HB
HB
Subject matter experience and expertise can be helpful, but can also create biases and blind-spots
Markus Fietz
7 Jan '21
2021-01-07 02:01:06
no
This is an edited comment
Dianne Berry
8 Jan '21
2021-01-08 01:01:06
1
, markusf@discerningaction.com
no
Test edit_inline comment
Harry Brown
11 Jan '21
2021-01-11 12:01:06
0
no
from info area
David Tang
19 Jan '21
2021-01-19 05:01:06
0
yes
from info area again
Nigel Weaver
6 Feb '21
2021-02-06 10:02:06
0
no
'Test' of apos
Nigel Weaver
23 Mar '21
2021-03-23 11:03:06
0
no
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edit_cell(id, "question", ",", "no");
,9168.1,8272.2,9602.3
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8234
,
question
8271
5
3
1
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MF
EO
If there are many linked influences, it can be difficult to predict the nature and impact of 'network effects'
Nigel Weaver
1 Jan '21
2021-01-01 07:01:06
no
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edit_cell(id, "question", ",", "no");
,8268.1,9739.4
,markusf@discerningaction.com,examples.owner@cernquest.com,Nigel.Weaver@cernquest.com
8234
,
question
8267
1
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NW
EO
Often the situations are partially structured - need to use an approach that is also partially structured
Brainstorming - not enough structure
Project planning - too much structure
Markus Fietz
30 Dec '20
2020-12-30 09:12:06
no
load_work_area(1, "8263", "8263", "Q", "question", ",8264.1", "8234", "update", "57fa7962fa", ["sit_title", "sit_description", "lens"], "1", "no", "Markus Fietz", "markusf@discerningaction.com", "no", "Harry Brown", "harry.brown@cernquest.com", "no", ",markusf@discerningaction.com,harry.brown@cernquest.com", "", "", ",", "", "0", "0");
edit_cell(id, "question", ",", "no");
,8264.1
,markusf@discerningaction.com,harry.brown@cernquest.com
8234
,
question
8263
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MF
HB
For most of us, our education and experience is strongly biased towards analysis rather than design
David Tang
28 Dec '20
2020-12-28 04:12:06
yes
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edit_cell(id, "question", ",", "yes");
,8260.1,8318.2
,David.Tang@cernquest.com,markusf@discerningaction.com,Dianne.Berry@cernquest.com
8234
,
question
8259
2
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DT
DB
Need to avoid biases - to be open to diverse perspectives
For many of us, the level of uncertainty and ambiguity inherent in many complex and emergent situations makes us uncomfortable. Under these circumstances, we tend to revert to what is familiar to us or what has worked in the past - our biases.
Markus Fietz
26 Dec '20
2020-12-26 10:12:06
no
Sometimes it seems that the deeper the expertise, the deeper the bias.
Dianne Berry
10 Jan '21
2021-01-10 09:01:06
1
, markusf@discerningaction.com
no
Test comment
Markus Fietz
18 Aug '21
2021-08-18 19:20:30
0
no
David Tang
6 Apr '22
2022-04-06 03:48:45
0
yes
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edit_cell(id, "question", ",seeking_input,", "no");
8312.1,8303.2,8256.2,8306.3,8315.3,8309.4
,,examples.owner@cernquest.com,markusf@discerningaction.com
8234
,seeking_input,
question
8255
3
6
1
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MF
EO
Feedback loops are often critical in determining the rate of change or adoption, but can be difficult to see8259
Feedback loops can be positive (reinforcing) or negative (constraining). Sometimes these are called virtuous or vicious cycles.
Often the impact of feedback loops follow and 'S' curve. There impact is very small initially (and difficult to observe) and can rise exponentially once they take hold (which is by no means guaranteed).
Markus Fietz
26 Dec '20
2020-12-26 10:12:06
no
The feedback loop does not happen predictably. Promoting or preventing a loop is one of the major challenges in many complex situations.
Harry Brown
10 Jan '21
2021-01-10 09:01:06
0
no
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edit_cell(id, "question", ",", "no");
,8252.1
,markusf@discerningaction.com,Dianne.Berry@cernquest.com,examples.owner@cernquest.com
8234
,
question
8251
1
1
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MF
EO
Partial structure is a key characteristic
Helen Osborne
26 Dec '20
2020-12-26 05:12:06
no
load_work_area(1, "8247", "8247", "Q", "question", ",8248.1", "8234", "update", "57fa7962fa", ["sit_title", "sit_description", "lens"], "1", "no", "Helen Osborne", "Helen.Osborne@cernquest.com", "no", "Examples Owner", "examples.owner@cernquest.com", "no", ",markusf@discerningaction.com,examples.owner@cernquest.com,Helen.Osborne@cernquest.com", "", "", ",list_header,", "", "0", "0");
edit_cell(id, "question", ",list_header,", "no");
,8248.1
,markusf@discerningaction.com,examples.owner@cernquest.com,Helen.Osborne@cernquest.com
8234
,list_header,
question
8247
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HO
EO
Need to have a high level understanding of intent ('light on the hill') - so everybody is heading the same direction
It also promotes flexibility and resilience. If a given short term initiative is unsuccessful, don\'t worry, learn from it and refocus on the overall intent.
Dianne Berry
26 Dec '20
2020-12-26 03:12:06
no
The challenge is to find an effective 'distance ' for the intent. Not too close to be constraining, but also not too far away to be unrealistic or unattainable.
Harry Brown
5 Jan '21
2021-01-05 03:01:06
0
no
This the most fundamental requirement for navigating complex systems
Harry Brown
25 Jan '21
2021-01-25 02:01:06
0
no
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edit_cell(id, "question", ",", "no");
,8244.1
,Dianne.Berry@cernquest.com,markusf@discerningaction.com,Dianne.Berry@cernquest.com,harry.brown@cernquest.com
8234
,
question
8243
2
1
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DB
HB
Watch out for your biases
Markus Fietz
26 Dec '20
2020-12-26 02:12:06
no
load_work_area(1, "8239", "8239", "Q", "question", ",8240.1", "8234", "update", "57fa7962fa", ["sit_title", "sit_description", "lens"], "1", "no", "Markus Fietz", "markusf@discerningaction.com", "no", "Examples Owner", "examples.owner@cernquest.com", "no", ",markusf@discerningaction.com,examples.owner@cernquest.com", "", "", ",list_header,", "", "0", "0");
edit_cell(id, "question", ",list_header,", "no");
,8240.1
,markusf@discerningaction.com,examples.owner@cernquest.com
8234
,list_header,
question
8239
{"author":"Markus Fietz","date_entered":"2020-12-26 02:12:06","status":",list_header,","votes":"","ID":"8239","first":"8239","parent":"8234","ID_user":"1","voter_ids":"","category":"question","action":",8240.1","owner":"Examples Owner","ID_owner":"200","group_ID":"21","link":"","followers":",markusf@discerningaction.com,examples.owner@cernquest.com","a_count":"0","parent_owner":"200","p_count":"0","needs_input_count":"0","needs_vote_count":"0","needs_action_count":"0","needs_consider_count":"0","author_email":"markusf@discerningaction.com","owner_email":"examples.owner@cernquest.com"}
MF
EO
Need to be sensitive to the creation of unintended consequences - can be both positive and negative
Unintended consequences are not necessarily bad. Some are positive and should be incorporated in the design. Even if they are negative, they are a learning opportunity - they tell you something that you didn't anticipate about the behaviour of the system.
The potential for unintended negative consequences is one reason why we should often focus initially on low risk experiments in complex and emergent situations.
Helen Osborne
26 Dec '20
2020-12-26 02:12:06
no
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edit_cell(id, "question", ",", "no");
,8236.1,9604.2,9649.3
,Helen.Osborne@cernquest.com,examples.owner@cernquest.com
8234
,
question
8235
2
1
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HO
EO
Working in complex and emergent situations
The is primarily an example Situation. It explores what is required for a team to make progress in complex situations.
Markus Fietz
26 Dec '20
2020-12-26 02:12:06
no
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edit_cell(id, "situation", ",", "no");
8239.1,8255.1,8287.1,8271.1,8259.1,9488.1,8235.2,8251.2,8267.2,8243.3,8275.3,8291.3,8283.3,8247.4,8263.4,8279.4,8295.4,8299.4,9816.4
,markusf@discerningaction.com,examples.owner@cernquest.com,markusf@discerningaction.com,examples.owner@cernquest.com
21
,
situation
8234
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MF
EO
Contribution Authors
8257
8239,#8251,#8255,#8263
8234
8259
8235,#8247
8306,#9604
8243
8267
8303
C630
8256
8271
8260,#8276,#8318
C576
8272
C549
C550,#C687
8279
8309
C534,#C575,#C627,#C691
8275
C573
8236
9603
8287
C538,#C577,#C628
9168
8283
8312
9605
C581
8291
8288
C418
C417,#C659
C629
8315
C586
9602
8295
8299
8296
9488
9816
C735
C803
C849
5
10
15
0
100
days ago
200
300
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Unallocated
Markus Fietz
David Tang
Helen Osborne
Dianne Berry
Nigel Weaver
Unallocated
Examples Owner
All
Situation
Probe
Suggestion
Action taken
Comment
Show/hide contribution type
Contribution Owners
8259
8303
8243,#8263
8235,#8239,#8247,#8251,#8255,#8267
8234
8256,#8306,#9604
8260,#8276,#8318
8272
8275
8271,#8279
8236,#8309
9603
8283
8287
8312,#9168
9605
8291
8288
8295
8315
9602
8299
8296
9488
9816
5
10
0
100
days ago
200
300
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Dianne Berry
Nigel Weaver
Unallocated
Examples Owner
Markus Fietz
David Tang
Helen Osborne
Unallocated
All
Situation
Probe
Suggestion
Show/hide contribution type
Contributions by Type
C630
8257
8306,#9604
8303
8256
8239,#8251,#8255,#8263
8259
8235,#8247
8243
8267
8234
C576
C549
C550,#C687
C534,#C575,#C627,#C691
C573
8260,#8276,#8318
8272
8309
8236
8271
8279
8275
C538,#C577,#C628
9603
9168
8312
8287
8283
C581
C418
9605
8288
8291
C417,#C659
C629
C586
8315
9602
8295
8296
8299
9488
9816
C735
C803
C849
5
10
15
0
100
days ago
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Situation
All
Unallocated
Unallocated
Helen Osborne
Nigel Weaver
Examples Owner
Markus Fietz
David Tang
Dianne Berry
Show/hide author
Allocation of Suggestions
8303
8256
8306,#9604
8236
8260,#8276,#8318
8272
8309
8312
9603
9168
9605
8288
8315
9602
8296
5
0
100
days ago
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Accept
Action
Consider
All
Nigel Weaver
Examples Owner
Markus Fietz
David Tang
Dianne Berry
Show/hide author
Open Actions (days inactive)
8257
1
0
100
days ago
200
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Action taken
All
Examples Owner
Show/hide author
1211 days
Now
Considering Accepted Rejected Possible action
Notify immediately:
Nominate the owner for this entry:
Change the author for this entry:
Change the administrator for this Group:
Select the Group members to remove:
Select the Group members to remove:
Rename the Group:
Delete this Group:
Archive this Group:
Select from members in your network:
Or import members from another Situation:
Or enter the details for a new member:
Enter the details for a new member:
Remove
Add another member
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Working in complex and emergent situations
The is primarily an example Situation. It explores what is required for a team to make progress in complex situations.
Markus Fietz
26 Dec '20
2020-12-26 02:12:06
no
edit_cell(id, "situation", ",", "no");
8239.1,8255.1,8287.1,8271.1,8259.1,9488.1,8235.2,8251.2,8267.2,8243.3,8275.3,8291.3,8283.3,8247.4,8263.4,8279.4,8295.4,8299.4,9816.4
,markusf@discerningaction.com,examples.owner@cernquest.com,markusf@discerningaction.com,examples.owner@cernquest.com
21
,
situation
8234
15
1
0
1
35
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MF
EO
Or implicit decisions may be incorporated that are far from certain